FAQs

How Pricing Works?

We have broken orders down into three qty categories to give people a discount when ordering invites. The more invites you order the cheaper we will make it per invite.

 

So ordering a qty of 70 or lower we class as a SMALL order. An order of 71 – 140 we class as a MEDIUM order and lastly anything order over 140 will be classed as a large order and the price per invite will be the lowest.

 

FREE Delivery applies on all invite orders no matter how large they are.

Our Ordering Process?

Our Ordering Process

1.) PLACE YOUR ORDER ON OUR WEBSITE

Simply find your ideal design and choose any extras to match. Add your details to our form and any other info that might be useful to us for designing your stationery and add products to cart.

 

2.) WE WILL DESIGN YOUR DIGITAL PROOF

As soon as the order goes through we will begin work on designing up your digital proof, using the information supplied to us by you. We will email you a proof and ask you to double check all spellings & dates etc…

 

3.) LET US KNOW OF ANY CHANGES

We want your stationery to be perfect for your big day so we are happy to edit the designs and wording until you are happy with it. We offer 3 free rounds of edits, so please try and be as precise with your edits as possible.

 

4.) WE FINISH OFF YOUR JOB AND DELIVER

Now it’s up to us to put the finishing touches to your wedding stationery hand-finishing the products before packaging them ready to be couriered to you. We will email you when the order has been sent to courier and your estimated delivery date.

 

Please remember to let us know if you need stationery delivered to a work address

When should we send out our invites?

To ensure your guests have enough time to make any arrangements necessary you should send your invitations out no less than 8 weeks before your wedding day. We personally would recommend at least 3-4 months before your wedding day as you also want to make sure that as many of your guests as possible are able to organise time of work, baby sitters etc needed to go enjoy themselves for your big day.

 

If your wedding is planned near Christmas, Seasonal or Bank Holidays, or is a destination holiday, we recommend you send out your invitations earlier, so guests have time to book hotels and flights etc.

 

To be totally sure, many couples send out ‘Save the Date ‘ cards 6-8 months before the big day as this encourages people to pencil it into their diaries and keep the date free.

How long before we want to send them out should we order our invites?

We aim to have invitations ready within 7-10 working days however we can promise to do our best with speeding this up if you are in a rush. Please just let us know by emailing paddy@nowandforever.ie and we can arrange a quicker turnaround time if at all possible.

I need my invites ASAP can you rush through a job?

Yes, we understand that life can sometimes be hectic and things may need to be done last minute. With that in mind we aim to do our best to supply invites as quickly as possible if required all for the same cost. Please email us or contact us by phone to discuss your time frame and we can let you know if it is possible.

How many invitations should I order?

Be sure to finalise your guest list before ordering your invitations and remember that your guests may come as couples so only need for one invite between two or even a family. We recommend ordering extra to allow for last-minute additions to your list or the odd spelling error. It’s much less expensive to order additional invitations on your initial order than to pay for a second press run.

 

If possible we would suggest that you try and order your main invitations and evening invitations at the same time as this will help with designing & checking proofs.

Will I see proofs before my wedding stationery is printed?

Yes. We will send you proofs of the text for all your stationery items via email in the form of a jpg or pdf document for you to view. We will not proceed with printing until you are 100% happy with the proof. If you would rather a hard copy of your proofs, please inform us upon ordering and this will be arranged for you.

Can I change the invitations to suit my colours and theme?

Yes, on the majority of invites you can choose from any of our standard colours, or any standard Pantone spot colour. If you have a special colour you would like to match, send us a swatch and we can endeavour to match it as closely as possible. Additional charges can sometime apply for extra colour matching.

Can I change the wording on the invitations?

Yes. Our invitations come with a text layout already in place but you are welcome to provide us with the wording of your choice, providing it fits onto your stationery. Please ensure that you email the text to paddy@nowandforever.ie, and take extra care to check nothing is missing and all is spelt correctly, as this will be the text we use. We will then typeset your text for you at no extra cost.

 

For all other items such as menu, mass booklets and table plans please email the details to paddy@nowandforever.ie

Can I personalise my invitations in a foreign language?

Yes, that is no problem, however we do require you to provide us with the wording before or after you place the order. You also agree to take responsibility for any mistakes, therefore we do ask you to check your wording thoroughly before submitting that information to us and when you view and ok you’re proof.

What is the process for getting our Mass Booklets printed?

Yes. We can set it up once you would email through a Microsoft Word document and we will edit it all into place with headings, bold and italics etc. You will be supplied a proof of the whole booklet and should double check for any errors or missing text as although we try our utmost to copy it exactly errors can sometimes occur and once proof is approved we hold no responsibility for any mistakes.

Can I get a custom made design?

Yes we offer a custom design option and would love to hear your ideas and hopefully work with you to create something beautiful and unique for you. We would discuss your ideas and give you a price depending on the time required to create it.

Do I need to order all my stationery items in one go?

No. It is often the case that the quantities for your other stationery items depend on the response from your wedding invitations. You can place your wedding stationery order separately and we will have all your design and colour preferences remembered to make ordering your other stationery items extra easy.

How do I let you know what I want written in my invitations?

Before proceeding to checkout you will be prompted to fill in our “Wedding Info Form” with us where you can enter your wedding details. If you choose one of our suggested invitation wordings we will then take the information from the form you have filled in. If you would like a custom wording this is no problem, please email details to us at paddy@nowandforever.ie once your order has been placed.

May I add some additional information on the RSVP cards?

Yes, we will happily change the wording on the response cards. You can either add some additional information onto the response card or change the entire wording. The changes are free of charge. You just need to write clear instructions in the “Extra Information” of the order page when you place the order.

Should I send invitations to family or close friends I know cannot attend?

It is courteous to send invitations to family and close friends you know cannot attend as a polite gesture. This is usually greatly received, kept as mementoes and seen as nice token for those who wish to attend but cannot.

When should we make the deadline for RSVPs?

Make your RSVP date two to three weeks before your wedding date to allow enough time for you to get a final head count to the caterer (one week before) and to finalize your seating chart. If some guests still haven’t responded by your deadline, give them a quick call and ask for their RSVPs (still via mail) so you have all their information.

Do you offer quantity discounts?

Yes with our pricing structure, the cost per invite usually goes down with the larger the quantity you purchase.

Can I order more items after I have made my initial order?

Yes it is normally best to order enough invites the first time round but if you need to order more of any stationery products please contact paddy@nowandforever.ie and we can discuss in more detail.

How is my Wedding Stationery Delivered?

We ship with GLS Courier Service and once an order is printed and made we will release to the courier service for next day delivery. Your wedding stationery will be securely packaged into a solid box and delivered by courier using a signed for service. As the delivery is to be signed for, please let us know if you wish for your wedding stationery to be sent to a work address.

What is your returns policy?

Our main goal is to ensure all customers are happy and satisfied with our products, therefore in certain cases we will arrange returns. Please carefully read our strict guidelines below: Returns may be considered under the following conditions only:

 

  • All requests for returns due to mistaken shipments must be approved by us within three working days from receipt of order.
  • You are requested to provide us with the Authorization number of the shipping goods. Failure to approve the Authorization will result in no action.
  • Merchandise must be in ‘good as new’ condition. You can open them, but please be careful not to damage or mark the products.
  • No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you may request damages from the shipping company.
  • Buyer shall be responsible for shipping costs for the return.
  • Returns based on colour issues are not accepted due to colour variations on computer monitors, so you must consider a slight colour change from your actual proof prints to what you see on screen. Your printed invitations will be close to the colours shown on our printed colour card, but due to the custom nature of printing, these colours can vary over time and may not match perfectly. While colour may not always be an exact match, keep in mind that we always make sure each and every order looks beautiful and that the colour will look beautiful! We carefully check each order prior to shipping, but if there is a problem with your order please let us know as soon as possible and we will gladly fix it for you!

What should I do if I want to make any changes?

You can email us or call us to make changes. We will make changes free of charge if it’s before your order has been printed. If you want to make another change after you have confirmed the e-proofs via email, please contact us immediately and we will check the status of your order and let you know if a change can be made.

 

Please note: additional fees may be required to stop your order for requested changes. We will do our best to make any changes before your order is printed. However, due to our fast turn-around time, we cannot guarantee that we will be able to intercept or change any order once it has reached our factory. Thus, it is important that you make sure your order is correct before you confirm your e-proofs.